You can customize and order Suvie Meals through your Suvie Meal Planner account. After choosing your meals, they will be shipped to you in insulated packaging to keep them frozen throughout transit. As soon as you receive your Suvie Meals, you should place them in your refrigerator or freezer until you’re ready to use them.
FAQ
Your friend will need to order a Suvie (any package) and their free trial Suvie Meal box. Once their Suvie Kitchen Robot and Suvie Meal box are delivered, we will automatically apply the $200 Suvie Meal coupon to your account.
Meals are shipped on a weekly basis. Depending on where you live, your delivery day may vary. Check your meal planner during checkout to see what day of the week your meals will arrive.
- Earn points on every meal serving, protein plus meal, add-on item, and more. The bigger your box, the more points you earn!
- Redeem your points to get meal coupons and free items.
- Meal coupons are added to your account automatically and applied in order of expiration date and value. Terms & conditions apply.
Suvie 3.0 features a new compact, sleek design that is dimensionally smaller and more compact than Suvie 2.0, while offering a greater meal capacity. Suvie 3.0 also allows for all cook functions to be scheduled in advance, without requiring a physical push-button start for functions that use Suvie’s broilers. That means you can schedule bake, roast, and broil functions in addition to low temperature cook modes.
Suvie 2.0 only allows water-based cooking functions (sous vide, slow cook, steam, reheat, and eggs) to be scheduled in advance.
If you’re looking for the most flexibility in a sleek design, Suvie 3.0 is your best choice.
Yes! If you purchased an extended warranty on your 2.0 Suvie appliance, the remainder of the time balance will apply to your 3.0 purchase.
To get the most out of your Suvie experience and take advantage of our promotional pricing, we recommend that you sign up for the Suvie Meals subscription which requires the purchase of 4 Suvie Meal boxes in the first 12 months following your Suvie purchase. However, you can choose to opt out of the Suvie Meal subscription using the promotional pricing checkbox during checkout. If you sign up for the meal subscription, you can Pause, Skip, or Cancel any time. You can always use your own ingredients to cook with Suvie too!
Suvie can be wiped down with soapy water.
After each cook, we recommend that you empty and wipe down the drain tray. You should also clean the broiler of any food particles that may have gotten on the coils while cooking. For your safety, please make sure that the broiling coils are completely cool before cleaning.
The removable stainless steel pans can be washed in your dishwasher.
The optional starch cooker addon can also be cleaned using soapy water. The starch pots are also dishwasher safe.
We’ve partnered with Clyde to allow you to purchase protection plans for your products directly from Suvie.com. Clyde handles claims covered by your protection plan.
Suvie can perform up to 15 cooking functions (some of these functions require the Suvie Starch Cooker add-on). These functions include: bake, roast, broil, sous vide, slow cook, steam, reheat, cool-to-cook, egg cook, proof, pasta cook, healthy grains, and rice cook. For more information on each function, please visit [https://www.suvie.com/kitchen-robot/]
While the primary Suvie appliance does refrigerate, the Suvie Starch Cooker does not. We recommend using dry, shelf-stable, starches that do not require refrigerating unless you are cooking them right away.
We have designed Suvie to be functional without access to the internet. However, if you would like to update the recipes on Suvie, use Suvie’s mobile app to monitor / initiate cooks, or check for firmware updates, you will need to enable WiFi access on the appliance. Every Suvie uses RSA public/private keys that are set in the factory to ensure that all communications with our cloud servers are encrypted and secure.
Absolutely. You can always add extra pans to your order upon checkout, or purchase them later through your Suvie Meal Planner account or on the Suvie Accessory Store.
Once your account is active, you can redeem your points for a reward by visiting the Suvie Rewards page of your Suvie account. There, you can see your total points earned and any rewards that are available for you to redeem. Click on any available reward to redeem. Redeemed coupons can not be reversed or exchanged for points or cash. Points have no cash value.
Coupon redemptions are non-refundable and not reversible. If an order with a coupon applied is canceled, coupons will be credited back to your account for use on a future order. Add-on refers to items in the add-on category of the meal planner such as breakfast, side, and desert items. Free Add-On item coupons are available individually and can be redeemed using points. Coupons apply in order of expiration, then highest value. Coupons expire 1 year after redemption and can not be combined.
Yes we do! If eligible, you should have received an email offer from us directly. To inquire about a trade-in offer, please email our customer service team at help@suvie.com.
You can file a claim directly through Clyde at hiclyde.com. This link can be found in the email sent to you from the Clyde team after you purchase your Clyde Protection Plan. If you lose this email, you can reach out to us, or to Clyde at protection@hiclyde.com.
Yes, you can cancel your pre-order for a full refund anytime before your unit has shipped. To do so, please email us directly at help@suvie.com
Both Suvie and the Starch Cooker connect to your home WiFi network. Through this connection, they will coordinate their cooking processes to finish cooking your ingredients at the exact same time. Be sure to maintain a stable WiFi connection for both appliances to ensure this works properly.
Yes! Because of our vacuum packing of the proteins and saucing, freezing them has very little to no impact on the quality of the food. Suvie meal components should last around 6 months in your freezer if you prefer not to cook them right away.
The Suvie 3.0 appliance is 14 inches wide, 13 inches high, and 20 inches deep. It is designed to fit under a standard height kitchen cabinet. The Suvie starch cooker is 11 inches wide, 16 inches high, and 16.5 inches deep. The max wattage is 1400 watts. The starch pot can hold up to 3 liters of water.
The Suvie appliance uses a mini compressor that is similar to your household refrigerator. Suvie circulates water around “water jackets” that surround your food, transferring the cold energy from its cooling water to your vegetables and protein.
When ordering through your friend’s referral link, your $100 discount will automatically be applied to all packages listed on this page.
The Suvie Starch Cooker can cook a variety of different starches, including: pasta, rice, beans, lentils, potatoes and more.
You have unlimited referrals! We encourage you to invite all of your friends and continue earning more free meals.
If you’re interested in our Suvie Meal service, this promotional offer is a great opportunity to save even more on the Suvie appliance! To be eligible for this offer, you must order the required number of meal boxes indicated during checkout within 12 months of receiving your Suvie. If you do not order the required number of boxes within this time, you will be charged $75 for each box that was not ordered if you choose to keep your appliance after the 100 day trial period.
When you check out, you will be automatically invited to your Suvie meal planner account to select your first meals. Your first meals will be delivered as close to the delivery of your Suvie Kitchen Robot as possible.
For the best performance, we always suggest connecting your Suvie to Wifi. We constantly update your Suvie’s recipes and firmware to optimize performance and send Suvie recipes for our latest meals. An internet connection is also needed to remotely schedule your Suvie system via the Suvie Mobile App.
With Suvie Meals, you do need to subscribe to a plan, however, you may pause or cancel at any time. You can also manage your account settings to choose a box size and order cadence which works best for you. The default settings are 6 meals delivered every 2 weeks.
Each Suvie meal component is packed in individualized small packaging designed to take up as little space as possible. Because the Suvie meal items come pre-cut and ready to cook, we believe our food actually takes up less space than a typical meal kit where the food items arrive unprepared. We are constantly committed to always reducing the amount of packaging we use with the Suvie system.
Thank you for your support! Please email us at help@suvie.com to discuss your situation.
All Suvie meals arrive frozen, and should be stored in your freezer until they are ready to be cooked. If thawed, the meal components typically have a refrigerator shelf life of 3-5 days before they should be cooked. Seafood must be cooked within 24 hours if thawed. We always recommend you cook your seafood meals first, as they have a shorter shelf life than meat and poultry. Do not refreeze seafood once thawed.
Your Clyde Protection Plan is backed by an insurance policy. For additional details please see the "Insurance Securing this Plan" Section of your Plan's Terms and Conditions.
If you have ordered our Factory Refurbished Suvie 2.0, you can expect your Suvie to ship in 1-2 weeks.
If you have ordered the Suvie 3.0 model, please refer to the order checkout screen with current ship time estimates.
Please understand that ship times are our most accurate estimate and can vary. We will always provide you with updated information prior to shipping.
Suvie 2.0 units that are considered ‘factory refurbished’ might contain recycled parts and materials, and are fully functional. Factory refurbished Suvie appliances undergo a series of rigorous testing, are fully UL certified, and have passed all of our internal inspections and required safety tests.
We stand behind our products and all factory refurbished appliances come with a 1-year limited warranty. We also offer extended warranty options available for purchase during checkout.
Currently, The Suvie Kitchen Robot and Suvie meals are only available within the continental US. This does not include Alaska, Hawaii, or Puerto Rico.
Due to extreme popularity, we have sold out of our non factory refurbished units. We do have certified factory refurbished units in stock which are professionally refurbished and fully functional - this is a great option to try Suvie at a greater discount!
While we do appreciate your support, at this time we only provide meal coupons for referrals who place and receive their appliance and trial meal boxes.
With Suvie 3.0, all cook functions, including roast, bake and broil can be scheduled ahead.
With Suvie 2.0, only water-based cook functions can be scheduled in advance. This includes: sous vide, slow cook, steam, reheat, and eggs. Broiler based functions such as roast, bake and broil can not be scheduled to cook in advance and require a physical button push to begin cooking.
Your 100 day in-home trial begins on the day your Suvie is delivered to your home.
The Suvie mobile app can several key features:
- Connect with your Suvie on the go
- Remotely program your Suvie as well as schedule or reschedule your meal.
- Manage your upcoming Suvie meal orders
- Browse recipes on the Recette blog
- Edit your account settings
Stay tuned for future updates which will include more methods for controlling your Suvie and planning your meals.
Most likely, yes. In the U.S. the “standard” distance between a kitchen countertop and the bottom of kitchen cabinets is 18 inches. We designed the Suvie appliance specifically to fit under your countertop with enough clearance for the water reservoir to easily go in and out.
Mix & Match mode is great for making kid-friendly meals to add on to dinner, accommodating picky eaters, or having a pasta sampler night.
When you purchase a protection plan, you’ll check out exactly how you normally would on the Suvie website. You’ll receive a confirmation email from us for your purchase, as well as an email from Clyde with information about your protection plan including Terms and Conditions.
If your friend returns their Suvie before the 100 day in-home trial period ends, they will receive a full refund only for the Suvie Kitchen Robot.
After loading the ingredients into Suvie, turn the control knob and select “Suvie Mix & Match” from the menu. Then, follow the on-screen prompts to scan each meal card.
Your extended warranty plan will be automatically canceled and refunded if you return your product within our return policy period if no claims have been processed. If you would like to cancel afterwards or at any time, please reach out to Clyde at protection@hiclyde.com.
After your friend receives both their Suvie Kitchen Robot and free trial Suvie Meal box, we will automatically apply the $200 Suvie Meal coupon to your account. From your Coupons Page in the meal planner, you can select these coupons to apply them to an upcoming Suvie Meal order.
Yes! Suvie is available via fixed, monthly payments through Affirm. Please select this method at checkout for more information and to learn the terms and conditions. This installment plan option only applies to the Suvie appliance, and cannot be used to order Suvie meals. You will need to provide an alternate payment method after your initial purchase for further meal orders.
Yes we do! With Suvie Rewards, you earn points that can be redeemed for coupons that can be used on future meal boxes, giving you free add-ons, meals, and other special perks. Plus, coupon redemptions are unlimited. It's the perfect way to enjoy delicious, healthy meals while earning rewards along the way!
Coupons cannot be combined, and rewards are subject to change. See website for details. Terms & conditions apply.
Yes, the pans are made out of stainless steel and are designed to be cleaned in your dishwasher. The roasting rack along with our other accessories, like the egg tray, are also all dishwasher safe.
While we aim to provide the most realistic delivery time frame possible, as with any new product, unexpected delays can occur causing our delivery timeline to shift. As a member, we will provide you with regular updates detailing the production and delivery status. You are also always welcome to cancel your pre-order anytime for a full refund before it ships.
Yes you can! As a Suvie customer you are eligible to participate in our referral program and earn meal credit for each person you refer who orders a Suvie.
Yes! You’ll earn points for the full meal box cost, before discounts are applied. This allows you to earn even more points with every meal box order and rack up rewards quickly!
Suvie Meals are not eligible for a refund during this trial period. Should you have any questions on concerns about your meals, please contact our customer service team at help@suvie.com
Our limited warranty included with the purchase of your Suvie covers any manufacturer defect or issue not caused by regular wear and tear, misuse, or improper care or maintenance of the unit and accessories. Suvie will either repair or replace a defective unit with a refurbished unit as deemed necessary. When a warranty claim is initiated, a shipping and handling charge may be applied both to and from our facility, at Suvie’s discretion.
The Suvie appliance is 13 inches wide, 16.75 inches high, and 18.5 inches deep. It is designed to fit under a standard height kitchen cabinet. The Suvie starch cooker is 11 inches wide, 16 inches high, and 16.5 inches deep. The max wattage is 1150 watts. The starch pot can hold up to 3 liters.
Suvie meals start as low as $11.49 per serving and are typically $13.49 per meal. Some meals may incur a premium up-charge. Our minimum order size is 4 meals per delivery, at a cost of $107.92 + tax. Shipping is $12.99 for meal deliveries. Detailed meal pricing will be displayed on your meal planner.
Plus you can save even more on Suvie meals with our generous discounts:
Stock Up and Save
Earn up to 10% OFF every order when you get larger boxes. The more meals you add to your box, the more you’ll save. Suvie meals last 6 months when stored in your freezer, and with fewer deliveries, you’ll save on shipping costs.
Suvie Rewards: Earn Points to Save
With each meal box you order, you’ll earn points that can be redeemed for cash discounts, % off coupons, and other free items.
Your Suvie shipment will include cooking guides developed by our master chefs with suggested cooking times and temperatures.
Suvie Mix & Match compatible meals are indicated by the Mix & Match icon <INSERT ICON> in the meal planner. Please be aware that only those meals indicated are designed to be cooked at the same time. This current generation Suvie is our 2nd model, after a successful previous Kickstarter campaign. We’ve learned and grown a lot as a company over the last 4 years and are well positioned to deliver our best product ever produced. To see how Suvie has evolved over time, please visit our Kickstarter page.
One of your friends thinks Suvie will be a great fit for you! By ordering through their referral link, you will receive $100 off your Suvie, in addition to any promotional offers available on the Suvie website at the time of purchase. Your friend will receive $200 in Suvie Meal credit.
When cooking two Mix & Match meals at the same time, always be sure to follow the meal card instructions written for 4 servings. These instructions are written in green.
We recommend that you load your Suvie appliance the night before or the morning of the day you are going to cook your meal.
Our culinary team has developed and posted recipes designed for use with your Suvie on our recipe blog. We have both slow cook and sous vide recipes available, and both techniques will be available for you to use with your appliance. More information about cooking in the appliance will be provided to you prior to the delivery of your Suvie.
The peak power of the Suvie appliance is 1700W. Cooking power is 1400W; cooling power is 160W. The protein and vegetable pans' volume is 1.75L each, and the Starch Pot volume is 3L. The user interface on both the Suvie Kitchen Robot and Suvie Starch Cooker is a color LCD display with a rotary push dial.
Our contract manufacturing partners all have decades of experience manufacturing high quality countertop appliances for the world's largest and most famous home appliance brands. We're leveraging their engineering and manufacturing knowledge to create a product that's innovative, reliable, and easy to manufacture.
Our items are not currently organic but many are sourced locally near our offices in Boston. Over time, we're exploring rolling out organic options if there's enough interest.
If you’re interested in our Suvie Meal service, this promotional offer is a great opportunity to save even more on the Suvie appliance! To be eligible for this offer, you must order 4 Suvie Meal boxes within 12 months of receiving your Suvie. If you do not order 4 boxes within this time, you will be charged $75 for each box that was not ordered if you choose to keep your appliance after the 100 day trial period up to a maximum of $300, in which case you will receive a corresponding credit on your account for future orders.
Suvie Rewards Points can be redeemed for Reward Coupons and Free Items. Current Reward offerings are listed on the [Suvie Rewards page] (https://app.suvie.com/account/rewards/) of your Suvie Account and include Free Items, Discounts, and Coupons. Rewards are subject to change, so keep an eye out for the latest and greatest offerings! Points have no cash value. Terms & conditions apply.
Because you need to access both the front and the right side of the Suvie appliance (for the water reservoir), it’s not currently possible to have it sit within a cut out cabinet space. Suvie also needs sufficient clearance on the right side for optimal cooling performance. Suvie was designed, however, to sit comfortably between a standard countertop and a cabinet above.
Suvie 3.0 can make 1, 2, 3, 4, or 5 portions: enough food for up to 5 adults or 2 adults and 3 children, and 4 portions of all Suvie Meals. If using both zones to cook only proteins and pairing with a full pot of starch in the Suvie Starch Cooker, you can cook up to 8+ adult servings depending on the recipe. For instance, our Gnocchi Bolongese, Carnitas Tacos, and Sausage, Egg, and Chese Bake recipes all have a larger number of servings. Browse Recette Magazine & Blog for more!
Suvie has a 1-year parts and labor warranty on all Suvie Appliance purchases. More information on what is covered can be found in our terms and conditions. This warranty may not include shipping. Extended warranty options are also available for purchase.
No, if you choose to return your Suvie within the 100 day trial period, you are not required to purchase any additional meals as part of our promotional offer. If you have ordered meals during this time, these cannot be refunded
The Suvie starch cooker is 16 inches high, 11 inches wide, and 16.5 inches deep.The max wattage is 1150 watts. The starch pot can hold up to 3 liters.
Suvie is for everyone, and we believe it’s especially useful for working professionals and parents who don’t have the time or ability to prepare healthy, home-cooked meals on a regular basis.
Taking four essential components of a balanced meal — protein, vegetable, starch, and sauce — from refrigerated to cooking, the Suvie system makes fresh wholesome meals that are ready to eat when you get home or whenever you’re ready.
The Suvie system uses fresh, clean ingredients
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Our appliance is the first of its kind that can both refrigerate your food and then cook it once it is programmed to start preparing your meal
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You never have to estimate how long the entire meal or any one component needs to cook; Suvie takes care of those calculations
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The system is easy to clean; the pans are dishwasher safe, saving you time after your meal is over.
Rapid Cook® meals are the next evolution of our meal kit. Combine raw, frozen proteins with pre or par-cooked frozen starch + vegetable mixes. Sauces and garnishes may be added to proteins or starch + veg mix. Meals can be cooked directly from frozen in as little as 25 minutes. These meals can also be scheduled to finish cooking at a later time.
The Suvie Starch Cooker can be purchased separately in the Suvie Accessory Store or through the Suvie Meal Planner if you decide to purchase after buying your Suvie Kitchen Robot.
After ordering your Suvie, you’ll be directed to your Suvie Meal account where you can select your meals for your first free trial meal box. Your second free box and additional 4x 10% Suvie Meal coupons will also be automatically applied to your account.
We currently offer vegetarian, pescatarian, and keto dietary options which can be set on your Suvie Meal Planner account. Additionally, you can set allergens on your account which will exclude any meals with those ingredients. For our gluten-free members, you can add wheat as an allergen to ensure your box contains meals with non-gluten containing starches like rice that you would be able to order and enjoy.
Over time, we hope to add more specialty diet meals for a variety of preferences and needs. You are also always able to cook your own meals in Suvie using the My Cook feature.
We are doing an advanced replacement program with the 2.0 trade ins because we trust our customers. You do not need to send your 2.0 in before you get your 3.0.
Your Suvie 3.0 will ship to you before you have returned your 2.0. When the 3.0 ships to you, you will also receive a label to ship back your 2.0. If you have the original packaging just print out the free shipping label and send it to us. If you need replacement packaging from us, when you receive the packaging and the label you’ll ship it back to us.
You have 30 days to box it up and send it back to us. Once you’ve received the label, and if applicable, the packaging. The Terms & Conditions about being able to charge the full price for the 3.0 + Shipping is only in the event that a customer fails to send back their 2.0.
With normal operating conditions, food loaded into your Suvie should reach a temperature under 41F in less than two hours. Suvie will then keep your protein and vegetables cold until it’s time to cook.
No, the Suvie Starch Cooker is not required to cook our Suvie Meals. The Suvie Starch Cooker can complement your own cooking or Suvie Meals with extra sides of rice, pasta, or whole grains.
The Suvie Starch Cooker can be easily wiped down using soapy water. The pots included with the Suvie Starch Cooker are dishwasher safe.
All warranty plans include coverage from defects in materials or workmanship, or general operation of the Suvie Kitchen Robot and/or Starch Cooker. This warranty does not cover accessories including, but not limited to, pans, water reservoir, drain tray, power cable and other removable parts. This warranty also does not cover cosmetic damage to the oven that does not affect its function, cleaning abrasions or alterations to the external surface of the oven shell or oven door glass. Review our full terms & conditions here.
Yes, Suvie does have the ability to use both pans to sous vide proteins, steam vegetables, or one of each. Suvie can also slow cook, roast, bake, or re-heat in both pans at the same time.
Once your Suvie has been delivered, you are welcome to try Suvie risk-free for 100 days. If, at any time, you feel that Suvie is not the right fit for your household, you may contact us to return your unit for a full refund, including shipping. Units that are damaged due to misuse or improper care are not eligible for a refund; however, any manufacture issues are eligible.
After your friend receives both their Suvie Kitchen Robot and free trial Suvie Meal box, we will automatically apply the $225 Suvie Meal coupon to your account. From your Coupons Page in the meal planner, you can select these coupons to apply them to an upcoming Suvie Meal order.
Claims typically only take a few minutes to process. If a claim is taking longer than usual, reach out to Clyde for support at protection@hiclyde.com. Our goal is to get you a replacement appliance as soon as possible, so please don’t hesitate to reach out to us if you run into any issues with a claim.
Suvie does not require a special plumbing hook up. Water is supplied to the appliance through the water reservoir that you fill before use. Suvie will use only the amount of water necessary for each cook, and there is no need to drain the unit in-between cooks. The only hook up needed is to plug Suvie into a standard electrical outlet. Please make sure the outlet is nearby; do not use an extension cord with your Suvie appliance.
When you have set up your Suvie Meals account, you can see the Nutritional Facts and Ingredients by clicking on any meal picture in the selectable meal tiles.
Your friend will need to order a Suvie (any package) and their free trial Suvie Meal box. Once their Suvie Kitchen Robot and Suvie Meal box are delivered, we will automatically apply the $225 Suvie Meal coupon to your account.
You are welcome to purchase an extended warranty up to 60 days after purchase. To do so, please email us directly at help@suvie.com.
For most meals, Suvie Meal ingredients are removed from their packaging and placed directly into Suvie stainless steel pans. However, meals which contain sous vide items are cooked inside vacuum-sealed BPA-Free plastic bags — this includes both proteins and sauces. The vegetables and starches are not cooked inside any packaging, but directly in the stainless steel trays.
You can view our current meals here. We're always innovating on new menu items and frequently have new introductions.
If interested in purchasing an extended warranty, you may do so upon checkout. If you’d like to purchase an extended warranty after checkout, please email us directly at help@suvie.com to see if you’re eligible.
We love Suvie, and we believe you will too. That's why we stand by our product. If you're not satisfied with Suvie for any reason, you may return it for a refund within 100 days of receiving the appliance. In order to return your Suvie, authorization should be requested from our customer service team within 100 days of receiving your appliance. Please contact us at help@suvie.com if you have any questions. You will receive a return shipping label with your return authorization to send the appliance back to us. When you return the appliance, it must be in good physical condition (not physically broken or damaged) and include all the accessories and packaging it originally came with, the product UPC barcode, and the return authorization number. Our guarantee does not cover Suvie Meals or any food-related products, nor does it cover any damage to the Suvie appliance that is beyond normal wear and tear or that has been caused by improper use. If you have a technical problem with your Suvie after 100 days, it will fall under our 1-year warranty, and our customer service team will do everything we can to correct the issue. Extended warranties may be purchased at checkout.
Suvie Meals are available for home delivery throughout the contiguous United States.
We greatly appreciate you taking the time to refer your friends to Suvie! If your friend purchases a Suvie, once both their Suvie Kitchen Robot and their first Suvie Meal box are delivered to their home, you will receive $200 Suvie Meal coupon automatically applied to your account.
Your friend will receive $100 off of their Suvie, in addition to any promotional offers available on the Suvie website at the time of purchase.
The starch cooker can make up to 6 adult servings.
No, we’re sorry, only the original purchaser can trade in their existing device for a reduced price of Suvie 3.0
Safety is our number one priority. From day one, we have worked with the UL experts at Product Safety Consulting as well as scientists from the University of Massachusetts Amherst Food Science program to design safety into every part of the Suvie system and Suvie Meals.
Suvie can cook almost anything you can imagine! Sous vide the perfect steak, bake a delicious cheesecake, roast a casserole, reheat leftovers, or perfectly steam your favorite vegetables. You can even slow cook tough meats or stew. Unlock additional functions with our optional starch cooker add-on.
Currently, we only ship to customers who are located within the continental US. We expect that, in time, we will be able to ship to customers in other locations. Please sign up for our email newsletter for future updates.
Generally, we recommend keeping your Suvie Meals frozen until it's time to cook. If you'd like to store your meals in the fridge, the meal components typically have a refrigerator life of 3-5 days before they should be cooked. We always recommend you cook your seafood meals first, as they have a shorter shelf life than meat and poultry.
Certified factory refurbished units are professionally refurbished and fully functional. They may contain recycled parts and materials. Factory refurbished Suvie appliances undergo deep cleaning and sanitizing, as well as rigorous testing to ensure they operate at the same level of performance and reliability as a non factory refurbished Suvie. We stand behind our products and all factory refurbished appliances come with a 1 year limited warranty. Additional extended warranty options are also available for purchase.
No problem! Suvie meals are meant to be stored in the freezer and last for up to 6 months, so you can store them until your appliance arrives. We will ship meals as close as possible to the delivery of your appliance.
Please login to your account and navigate to the settings page where you will find trade-in details, including shipping information.
You can use Clyde’s self-service client portal to view your coverages, the time left on your Warranty, and the status of claims. Log in at hiclyde.com to see more, and reach out to Clyde for support at protection@hiclyde.com if you need assistance with your login or help navigating the site.
With Suvie Rewards, you earn points that can be redeemed for coupons that can be used on future meal boxes, giving you free add-ons, meals, and other special perks. Plus, coupon redemptions are unlimited. It's the perfect way to enjoy delicious, healthy meals while earning rewards along the way! Terms & conditions apply.
The ingredients for Suvie Meals come from highly-rated commercial food packers who supply some of the top grocery stores in the Northeast. Our chefs are always on the lookout for great farmers and producers to get fresh and flavorful ingredients to our consumers.
When you agree to back the Suvie Kitchen Robot while in pre-order, you agree that you are making an offer pursuant to the Terms and Conditions on our website to purchase your unit in full to reserve your place in line. Orders will generally be fulfilled in the order of purchase and you are entitled to revoke your offer for a full refund and cancellation at any time before shipment, at which point your offer will be deemed accepted. After shipment, you can return your appliance for a full refund within 100 days in accordance with the Terms and Conditions. In addition, our standard 1 year product warranty applies.
Please be aware that the shipping time estimates are estimates only and are subject to change. and our team will provide you with regular updates on the production schedule and expected arrival.
Details about all ingredients included in our Suvie Meals are available in your Suvie Meals account. You can review Nutrition and Recipe Info by clicking on any meal image. You can also set allergens and ingredient exclusions by going into Plan Settings-> Meal Preferences on your account page. If you have any additional questions you can message us at help@suvie.com.
Rapid cook meals are the next evolution of our meal kit. Combining frozen, raw proteins with pre or par-cooked frozen starch + vegetable mixes, meals can be cooked directly from frozen in as little as 25 minutes. Please refer to the Meal Plans page for more details.
Your Suvie appliance has an included 1 year limited manufacturer’s warranty, which begins the day your Suvie appliance is delivered. Extended warranties cover your appliance purchase starting the day the limited warranty expires: 1 year after your appliance is delivered.
When using the sous vide function, you may select a temperature between 125 F and 180 F. The maximum amount of time you can sous vide is 4 hours.
There are currently not other color options available for Suvie.
To refer a friend and receive a $200 Suvie meal coupon, enter your friend's email address in the box above. Feel free to add an optional personal message to your friend. Your friend will receive an email with a special purchase link associated with your account. Once your friend places their order, they will receive $100 off of their Suvie, in addition to any promotional offers available on the Suvie website at the time of purchase.
After your friend receives their Suvie Kitchen Robot and first trial Suvie Meal box, we will automatically apply the $200 Suvie Meal credit to your account
Suvie 3.0 has been designed from years of working directly with our customers to provide the best experience possible.
Suvie 3.0 features a new compact, sleek design that is dimensionally smaller and more compact than Suvie 2.0, while offering a 36% greater meal capacity. Suvie 3.0 also allows for all cook functions to be scheduled in advance, without requiring a physical push-button start for functions that use Suvie’s broilers. That means you can schedule bake, roast, and broil functions in addition to low temperature cook modes.
If you’re looking for the most flexibility in a sleek design, Suvie 3.0 is your best choice.
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